At Astrea Recruitment we are committed to making the challenges of
Finding new work in an inspiring path of change and support. Proudly
we can say that for 17 years we have been among the best in recruitment.
We believe that we can make a difference in people's lives by helping them be their best
the good version of yourself. We participate in the development of many Bulgarian and
international companies, helping them find the right people and solutions for
of their business. Our network of satisfied candidates and clients continues to
growing, which remains our greatest pride and motivation.
For one of our clients, an international company focused on operations, IT
and strategic services, we are looking for qualified, flexible and capable professionals
for the position German Claims Coordinator (Hybrid Model).
Key Responsibilities:
* Be the first point of contact when registering claims;
* Process and settle insurance claims according to internal procedures of
Company;
* Investigate the circumstances surrounding claims by identifying and requesting
necessary information from different countries;
* Make final coverage and benefit decisions;
* Communicate with clients and other stakeholders (e.g. brokers, claimants, third
countries), providing timely and correct information;
* Collect and store claims data in accordance with internal regulatory requirements;
* Take proactive steps to meet customer expectations
by demonstrating high quality, professionalism and precision;
* Foster a culture of collaboration among support team members
of high professional standards and a positive working atmosphere.
Requirements:
* Excellent knowledge of German - level C1;
* Strong communication skills - both verbal and written;
* Ability to work independently, organize and prioritize tasks effectively;
* Ability to work in a team - sharing knowledge, providing and seeking
advice if necessary;
* Good computer literacy - MS Office;
* Customer service experience is an advantage but not mandatory;
* We welcome applications from recent graduates.
Our client offers:
* Competitive salary and supplemental health insurance, including
dental care;
* Paid annual leave, standard working hours and free weekends;
* Hybrid working model;
* Career development programs, training and opportunities;
* Monthly food vouchers, free drinks in the office and special discounts;
* Games area, sports card subscription and employee sports teams.
If you are interested and think you would be suitable
candidate, feel free to send a detailed CV (Don't forget to
specify the reference number of the advertisement CM_KINE).
We will contact only those candidates who have been approved on the basis of the documents. Applicants' details
are personal and will be protected under the PIPEDA. ("ASTREA RICRUMONT" Ltd.
-Registration in MLSP No1809).
